Zanzibar Serena Hotel

Zanzibar City, Tanzania Shangani Street, Stone Town
8.4 Excellent 83 Opinions
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Shangani Street, Stone Town
Zanzibar City, Tanzania

Airports
Tourist attractions
Information

Located on the sea-front of ancient Stone Town, Zanzibar Serena Inn offers 5-star accommodation with a view of the Indian Ocean. There is an outdoor pool with sun loungers, a café and 2 restaurants. Zanzibar Serena Inn offers free private parking.

All rooms are decorated with traditional furnishings and feature a satellite TV, mini bar and a tea and coffee maker. Each has a private bathroom with a bath and shower with free toiletries. There is 24-hour room service and free Wi-Fi.

The Terrace Seafood Restaurant features an open-air rooftop terrace and has ocean views. International and Swahili dishes are available at the Baharia Restaurant. The Pool Terrace Bar and coffee shop serve a wide selection of drinks, snacks and traditional pastries.

Guests can relax and sunbathe poolside or on the beach. Other local activities include swimming, snorkelling, kayaking and diving. House of Wonders is a 5-minute drive away.

Zanzibar International Airport and Zanzibar Ferry Terminal are within a 10-minute drive away.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Free WiFi
  • Air conditioning
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Zanzibar Serena Hotel
Zanzibar City, Tanzania Check price and availability
Rooms and availability
Check prices and availability
Check our good prices.
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Room type
Maximum persons
Room size
Facilities
Standard Double Room Zanzibar Serena Hotel Standard Double Room Zanzibar Serena Hotel
Standard Double Room Zanzibar Serena Hotel Standard Double Room Zanzibar Serena Hotel
2 20 m2 1

Each air-conditioned room is decorated with tradit…

  • Garden view
  • Pool view
  • Air conditioning
  • Balcony
Booking from: $227.70
10
10
Superior Double or Twin Room with Sea View Zanzibar Serena Hotel Superior Double or Twin Room with Sea View Zanzibar Serena Hotel
Superior Double or Twin Room with Sea View Zanzibar Serena Hotel Superior Double or Twin Room with Sea View Zanzibar Serena Hotel
2 28 m2 1

This twin/double room features a balcony, electric kettle and minibar.

  • Sea view
  • Air conditioning
  • Balcony
Object reviews
8.4
Zanzibar Serena Hotel
Rating: 8.4/10 - Excellent!
7.1 / 10 Value for money
8.3 / 10 Facilities
9.4 / 10 Location
9.4 / 10 Staff
8.7 / 10 Cleanliness
8.5 / 10 Comfort
10.00 / 10 - Fantastic!

"Excellent service. Spa services were terrific, especially Susan. Everyone went out of their way to make me feel comfortable and happy. Ali was a great resource and support." - Barbara


10.00 / 10 - Fantastic!

"Perfect location, and an easy walk to main sites in Stone Town. Mollel at reception was very helpful in booking two nice excursions for me on a very short notice. Yousif Kabir at reception is also ..." - Rabie


10.00 / 10 - Fantastic!

"Serena Hotel was our first stop in Zanzibar on what has turned out to be one of the best trip of our lives. We spent two nights in stone town at the Serena Hotel. The hotel is really quite a ..." - Ebi


9.60 / 10 - Fantastic!

"I loved the hotel but I do think that all the Serena and all the higher ranking hotels in Stonetown charge far too much money in general. It’s a beautiful hotel and the staff are wonderful but I’d ..." - Jacqueline


9.60 / 10 - Fantastic!

"The staff were amazing and friendly." - Fruitbat88

10.00 / 10 - Fantastic!

"La vue de la terrasse était magnifique" - Richard


10.00 / 10 - Fantastic!

"TOUT !" - Pz&tpz


9.60 / 10 - Fantastic!

"Toujours un enchantement,le festival de musique en plus " - Elisabeth


9.60 / 10 - Fantastic!

"la vue, les équipements, le service" - Carl

8.80 / 10 - Excellent!

"Vom Meer bezaubert Überall der Ausblick auf das Meer mit den Dhow - Segelbooten , obwohl ein gr. Hotel , wirkt es gar nicht klotzig ( wie der Nachbar Hyatt ) . Hatten auch Glück mit dem Zimmer , hell..." - Anonymous


8.80 / 10 - Excellent!

"Von Anreise bis Abreise fühlten wir uns bestens umsorgt. Frühstück und Dinner ausgezeichnet. Ausflugsorganisation wurde vom Hotel perfekt organisiert. " - Edgar


8.00 / 10 - Very good!

"Als erstes. Das Personal war wirklich topfreundlich, wirklich Klasse, Frühstücksbuffet wird den Erwartungen gerecht. Vom Frühstückstisch aus kann man das Meer und die davorgelegenen Inseln geniessen. ..." - Patrik

Important information

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for US$111 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for US$130 per person per night when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Please inform Zanzibar Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

English Check in: from 14:00
Check-in and check-out times Check out: to 11:00
Facilities
General
  • Parking
  • Free parking
  • On-site parking
  • Private parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • BBQ facilities
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Private check-in/check-out
  • Lockers
Common areas
  • Garden
  • Terrace
  • Games room
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Transport
  • Airport shuttle
  • Car hire
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
Activities
  • Fishing
  • Windsurfing
  • Canoeing
  • Cycling
  • Diving
  • Horse riding
  • Snorkelling
  • Water sport facilities (on site)
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Happy hour
  • Tour or class about local culture
  • Cooking class
  • Live music/performance
Entertainment and family services
  • Babysitting/child services
  • Entertainment staff
  • Evening entertainment
  • Indoor play area
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Pool and wellness
  • Massage
  • Outdoor pool
  • Outdoor pool (all year)
  • Beachfront
  • Infinity pool
  • Swimming Pool
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas